The Highest Level of Service

At Qtel our customers come first. That is why all of our Business Solutions come with a Service Level Agreement (SLA), which is a written guarantee that we will deliver the service required at the highest possible standards. And if for any reason we fail to meet this agreement, you wil be entitled to free credit..

Benefits :

• Guaranteed level of service quality.
• Clarified role and requirements.
• Contract operations continually improved.